This Shipping Policy explains how Buy Australian Dollars Online packs, dispatches and delivers orders across Australia. It applies to all orders placed through this website or confirmed via our Contact Us page.
Dispatch Times
Orders are typically packed and dispatched within one to two business days of order confirmation and receipt of payment. Bulk orders for feature films, television productions and large-scale photography or theatre jobs may require additional lead time - please contact us as early as possible if you are working to a fixed production or event date.
Delivery Timeframes
We deliver Australia-wide with tracked shipping on every order. Typical delivery timeframes from dispatch are: 1-3 business days to metro New South Wales and Victoria; 2-4 business days to metro Queensland and the ACT; 3-5 business days to metro South Australia; 3-6 business days to Western Australia, Tasmania, the Northern Territory and regional addresses nationwide.
These timeframes are estimates based on standard courier and postal performance and are not guaranteed. Delivery may take longer during peak periods, adverse weather, or courier network disruptions outside our control.
Shipping Costs
Shipping costs are calculated based on order size, pack quantity and delivery destination, and will be confirmed with you before payment is finalised. Bulk production orders may be eligible for reduced freight rates - ask our team when requesting a bulk quote.
Order Tracking
A tracking number will be provided by email once your order has been dispatched. If you have not received tracking information within two business days of confirming your order, please contact us.
Delivery Issues
If your order does not arrive within the expected timeframe, arrives damaged, or appears to be lost in transit, please contact us at sales@buyaustraliandollarsprops.com or +61 7 4764 0787 with your order details so we can investigate with our courier and arrange a resolution.
International Orders
At this time we primarily ship within Australia. If you are located outside Australia and would like to enquire about an order, please contact our team directly to discuss availability and shipping options.